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New Microsoft certification - Microsoft Certified Desktop Support Technician (MCDST) - becomes
increasingly popular. Microsoft, occupying 90% of the desktop Operating Systems market, hasn’t provided until recently
any specific certification for technical support professionals. Featured at the the end of 2003,
the new certification of the 1st level MCDST,
solves the problem of computer technicians
skills’ evaluation.
 Obrtaining new MCDST can become the first step in the IT career. The certification is is aimed at
technical support speialists, system administrators and engineers, who deal with troubleshooting,
faced by end-users of Microsoft Windows Desktop Operating System and office applications
To obtain MCDST a candidate should pass 2 new exams:
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From February 17 till August 31, 2004 certification exams
MCDST – 70-271 and 70272 are available
with a 20% discount. To get the discount put your promo-code MDSTEX at registration.
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To get ready for the new certification Microsoft advises training in the following courses:
Ě2261 - Supporting Microsoft Windows XP Users
M2262– Supporting Users applications on Microsoft XP Platform
Though MCDST is the first level, it can’t be obtained as part of
MCSA or MCSE. However certification
exams for MCDST can be regarded as optional when candidates take their MCSA
exams.
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